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Frequently Asked Questions
FAQs

This section is a compilation of answers to the questions our clients commonly ask. Just start by following one of the links below.

If you don't see what you are looking for, please contact us directly for an answer, and we may even add your question here to help others.

  1. How long does it take for you to complete my order?
  2. What is a "proof"?
  3. Why do I need to look at a proof if I've already given you everything I need to have done?
  4. Do I still need to approve a proof if I bring my work in on disk?
  5. How do I go about getting an estimate from you?

  1. How long does it take for you to complete my order?


  2. What is a "proof"?
    A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in our store or delivered to you in person.

    On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.

  3. Why do I need to look at a proof if I've already given you everything I need to have done?
    We employ human beings to produce your work and, last time we checked, humans are not perfect. Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.

  4. Do I still need to approve a proof if I bring my work in on disk?


  5. How do I go about getting an estimate from you?
    Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of our customer service representatives.



ProPrint
19700 SW 118th Ave. • Tualatin, OR 97062
Phone: 503.620.6350 • Fax: 503.620.6380
E-mail: jmac@floridasawfish.com